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Horchow Feedback & Ratings

Average Customer Rating for Horchow:

		"Great offers.. sign up for their email promotions and coupon offers. Great deals and great products."
		Date: 6/30/10
		"My order took a month to arrive and came in a cardboard box with no plastic covering on the sheets. I'm not happy and I doubt I'd order from this company again."
		Date: 9/3/02
		"Definitely a good choice to order from Horchow. They even apologized before I opened my package that it was not exactly as pictured in the catalog. Great stuff AND good etiquette."
		Date: 8/22/02
		"Merchandise received as ordered. Quality of ordered items was in excellent condition. Thank YOU!!"
		Date: 8/15/02
		"It was received in a timely manner and it was exactly what I ordered."
		Date: 8/3/02
		"very safely packaged to ship and exactly as I ordered."
		Date: 8/2/02
		"HORCHOW ALWAYS HAS EXCELLENT SERVICE"
		Date: 8/2/02
		"Good service and very nice product"
		Date: 8/2/02
		"Packed excellent! Delivered on time product was as describe very pleased, thanks!"
		Date: 7/11/02
		"This catalog usuallyn does a great job ...it would have been better if the delivery time had been given with the description"
		Date: 7/5/02
		"As an Independent Business Owner with Quixtar I would most certainly purchase from Horchow Collection because of the quality of products and service. thnks"
		Date: 6/19/02
		"Product was just as pictured with the quality as expected from Horchow."
		Date: 6/18/02
		"due to monogramming everything was back ordered they were very good about notifying me of the situation I would order products again"
		Date: 6/14/02
		"One problem...the site gave a $25.00 coupon, however, I never received the discount, even made phone calls to no avail."
		Date: 6/14/02
		"Great Quality!!!!"
		Date: 6/14/02
		"Great item, quick delivery, but no communication regarding status of order"
		Date: 6/13/02
		"Was very pleased with my order and how it was handled online"
		Date: 6/4/02
		"shipping time was extremely long. had i gone directly to it would have taken1/2 the time"
		Date: 6/3/02
		"Exactly what I was looking for. Packaged and delivered well."
		Date: 5/31/02
		"Did have difficulty finding as all pieces were not together. Still do not have platter. I do understand."
		Date: 5/10/02
		"EVERYTHING WAS GOOD, QUALITY, PRICE. IT WAS A GIFT. THE RECIPIENT LOVED IT. THANK YOU."
		Date: 5/4/02
		"Ordered Easter Gifts that were pictured on website, was informed they were no longer available until after Easter had passed."
		Date: 5/2/02
		"item ordered was oput of stock - there was no estimated time of availability - no loyalty incentive - I felt that the company was totally indifferent to my order"
		Date: 4/17/02
		"I did not receive my order from Horchow Collection, they sent a postcard saying that they were unable to supply item."
		Date: 4/17/02
		"I was disappointed that one item I ordered was out of stock and you couldn't get any more, but certainly not your fault. I'll be back for more!!!!!!"
		Date: 3/27/02
		"We were extremely satisfied with our Horchow purchase and look forward to doing business in the future."
		Date: 3/25/02
		"BACK ORDERED FOR 5 WEEKS, ARRIVED BROKEN AND HAD TO BE RETURNED"
		Date: 3/17/02
		"Order was placed on back order for 6 weeks, and then they cancelled the order without informing me. Had to call to find out what had happened to order. Very very disappointing experience."
		Date: 3/13/02
		"All orders have been wonderful;with exception of being able to order out of a different catalog that is not on the web"
		Date: 3/11/02
		"The price for this item was incorrectly shown and my credit card was billed $120.,00 more than what Catalog City indicated. Catalog City emailed me to say that the order was incorrectly priced and that the order was cancelled. The order was not cancelled "
		Date: 2/25/02

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