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Comfort1st.com Feedback & Ratings
Average Customer Rating for Comfort1st.com:

"received conflicting emails 1st telling me item couldn't ship in time so I asked cancel, then was told it had already shipped, then was told could not be shipped in time & again requested cancel then was told it shipped then received incorrect item"
Date: 11/7/08
"Item offer was not locally available so the prompt free deliver was greatly appreciated."
Date: 11/2/08
"Well, have to give a fair, because I've still have not recv'd item.. I ordered because of discount(which is a plus)and availabilty, but it appears item isn't in stock.. Would I buy again, not sure!!!"
Date: 9/28/08
"It was easy to order,product description,packing,and shipping was great,I would buy again from shop.com...*(^_^)*"
Date: 9/27/08
"Item box arrived with water damage and part of box ripped off/replaced with cardboard. Merchant could not assure that item was returnable if defective as box/packaging would be destroyed in opening and testing appliance."
Date: 9/24/08
"Considering the value of this item, I feel it should have been packed in a box rather than an envelope. Otherwise a very satisfactory transaction."
Date: 9/22/08
"Very disappointed on the quality. There is rust on the inside of the cover from the metal rings. The bottom of the metal piece is not connected to the hard cover so slips in & out. The capsule does not work which I now have to ship back to the company."
Date: 9/18/08
"Everything was timely and purchased product is definitely superior. The only thing that could be improved would be receiving notification when a product is shipped."
Date: 9/11/08
"Quick delivery exactly what was ordered would buy from again"
Date: 8/22/08
"The product ordered was shipped promptly but not suitable for our use and I have yet to receive information as to how I can return it."
Date: 8/6/08
"I did not use their catalog... but I would use their store again... The item ordered came quickly and accurately."
Date: 7/11/08
"Loved it!!!"
Date: 6/9/08
"Only concern was that my daughter in law also ordered the same item, but store was out of item, and didn't notify her. When she inquired they gave her MY order/shipping info rather than hers (same last name)"
Date: 5/26/08
"Order was filled correctly, prompt delivery, item was a lower quality model, which was definitely reflected in the low, low price. I got what I expected!"
Date: 4/16/08
"I have not received the product yet and do not know how to contact them."
Date: 4/8/08
"product took longer than I expected to arrive. did not receive shipping notification from Comfort 1st; had to contact shop.com; item was represented accurately"
Date: 4/5/08
"The quality of the product was a 5. The timely manner was a 5. The packaging was a 2. Everything was packaged, but two plastic corner protectors were broken and the table had slight dents in both corners. I would buy something smaller, and easier to ship."
Date: 3/31/08
"Order item, was out of stock for over a month. I had to send e-mails and make phone calls to see if was to be re-stocked."
Date: 3/31/08
"VERY PLEASED!"
Date: 3/31/08
"I haven't received it yet. They called and said it would be two to three weeks before they shipped. Hope so, because I have already paid for it."
Date: 2/4/08
"Got what I wanted, when I wanted it for the price I wanted!! Can't wait to shop again."
Date: 1/29/08
"Shop.com was very expedient and accurate. Thank you!"
Date: 1/28/08
"it was grear"
Date: 1/28/08
"great experience"
Date: 1/27/08
"Writing on 23 Jan, day product received--ordered 18 Dec. Interim message in Dec from Comfort 1st was hogwash. Product is fine, was shipped from Columbia MD(?). Don't understand why it wasn't shipped sooner or why cust serv people didn't track closer."
Date: 1/23/08
"Couldn't have asked for anything more. The product, speedy service, packaging...everything was great."
Date: 1/21/08
"Excellent"
Date: 1/19/08
"This was a "last minute" order for a birthday present. The product was delivered well ahead of the birthday and all was well. Thank you."
Date: 1/17/08
"When completing the order the bill address merged to the shipping address which was incorrect and not what I wanted. The cust serv rep on the 800 line was great and helped me right away. Still have NOT rec'd my product though..."
Date: 1/17/08
"Ordered an item and still haven't received it. Sent a request to Comfort 1st for a status and didn't receive a response. A one star rating is too high for them."
Date: 1/16/08
"The site was fast and easy."
Date: 1/15/08

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