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Comfort1st.com Feedback & Ratings
Average Customer Rating for Comfort1st.com:

"We were disappointed to discover after making our purchase that the item we ordered was on backorder, despite the fact that it was listed as available on the site. While the emails from their customer service department have been professional, they have not been very helpful. We are still not sure when the item we ordered will available. I would ask that in the future that they keep the availability of the items on their website updated. We have not yet cancelled our order, but we are considering doing so. Thank you."
Date: 8/23/10
"i have not received my order.it is on back order."
Date: 8/21/10
"product was purchased at a good price & delivered in a timely manner! highly recommend & will shop their again."
Date: 5/18/10
"The product arrived shortly after ordering it - in a couple days. It was really great. However, because it was a tester, it didn't come with a top for the perfume and they didn't mention that in the product overview. "
Date: 4/19/10
"Great products with great pricing. Reasonable delivery wait."
Date: 3/30/10
"I admit I was a little disappointed with the length of time it took to get my product. I ordered on February 4th and recieved it on March 3rd. Beyond that, my phone calls with customer service were great. I called two times and both times the people who waited on me were extremely friendly and helpful. Regardless of the time it took to recieve my product, I would order from you again. I appreciate that your company is partnered with my Amway Global business and my product was less expensive than if I had ordered from the original retail store (Victoria's Secret)."
Date: 3/29/10
"I have enjoyed using this store, made available through Amway Global partner stores. Product availability, timliness of delivery are as they say it will be. That's nice. Sue Gilbert Arizona"
Date: 3/27/10
"I found what I needed. "
Date: 3/23/10
"very satisfactory and easy to use"
Date: 3/23/10
"The good purchased was on time and very good quality Thank you Comfort.com"
Date: 3/23/10
"Helped me find a great car seat for lil' one!! I def. suggest this store. Very pleased."
Date: 3/11/10
"0 stars! the worst store to order through, beware! I ordered 2 items in November to be sure they would be here by Christmas. I never got an email telling me they were on back order, I had to call. I called again in January when they were supposed to be here and they never showed up, and they said they just returned to stock and would ship in 1-3 days. Now i recieved an email saying my order was canceled because it was on backorder again. I called and they said they don't even know what date it will be available so they canceled it. I will never order from here again."
Date: 1/27/10
"Comfort1st did a great job on two recent holiday orders we placed with them. Gifts arrived quickly and my wife was especially pleased with their customer service follow-up via phone."
Date: 12/24/09
"Everything was great!"
Date: 12/23/09
"Great prices, speedy delivery, extremely friendly customer service! Highly recommend them, for gifts or home."
Date: 12/12/09
"Awesome communication on order status. Customer service answered all my questions."
Date: 11/3/09
"I ordered the product over a month ago and have not received it or any communication other than this stupid survey."
Date: 10/21/09
"Product looked just like picture and description. Was received in a timely manner. I would order from them again."
Date: 9/2/09
"This item came quickly, was exactly as described, the packaging was secure and if I needed a procuct that they handeled, I would definately shop there again."
Date: 8/4/09
"Product arrived on time and was in perfect condition."
Date: 8/4/09
"Haven't rec'd my order yet"
Date: 7/23/09
"I did not get what I ordered. There is no return product information in the package, so I am stuck. Gest I can do is refuse the credit card charges ands see who contacts me so I can get what I ordered."
Date: 4/21/09
"no comments"
Date: 3/31/09
"Perfect transaction, what a wonderful merchant! Great prices, fast shipping, what else could you want?"
Date: 3/30/09
"greate game, have hours of fun"
Date: 2/23/09
"Still have not received my order. Cannot get through to anyone in customer service."
Date: 2/9/09
"Delivered as promised. We buy from them again. However, disappointed that they didn't sent a shipment notification email. We had to call them for status."
Date: 12/28/08
"The only negative commment is just about the packaging. It was wasteful to a ridiculous degree. I purchased a set of replacement blades for an electric clipper, and it came in a huge box with a ton of paper packaging. Use a smaller box!"
Date: 12/17/08
"have not received product"
Date: 11/29/08
"received conflicting emails 1st telling me item couldn't ship in time so I asked cancel, then was told it had already shipped, then was told could not be shipped in time & again requested cancel then was told it shipped then received incorrect item"
Date: 11/7/08
"Item offer was not locally available so the prompt free deliver was greatly appreciated."
Date: 11/2/08

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