Customer Ratings: Review Merchant Feedback Here at ShopCompanion

Average Customer Rating for Fantasy Toyland:

		"Have been trying to place order for over a week. I get to final step and then message cannot ship to area code. Have sent messages and still not working have kept item in hold to see if shipping glitch is cleared"
		Date: 9/2/10
		"took the store over one week to inform me the item i ordered was no longer in stock. i should have listened to the reviews here instead of hoping i'd get my item in a timely manner."
		Date: 1/8/10
		"Slow delivery on the mermaid clock I ordered. It still had not arrived. I hope it gets here by Christmas. I ordered it Nov. 22nd. The wait on the telephone line was so slow that I couldn't get a hold of anyone to inquire about my order."
		Date: 12/10/09
		"We had two problems with our order from Fantasy Toyland. Our order was initally delayed due to their website's error in calculating shipping charges, and then we were sent the wrong tracking information for the package."
		Date: 12/7/09
		"Items all arrived very fast. I returned one item that I did not want, and it was done easily. Will definitely use again."
		Date: 12/6/09
		"Great service and I received my costume on time. Shop.com customer service folks help with an update to my order. They were very friendly."
		Date: 11/9/09
		"Having a policy that I cannot return a costume that does not fit my child BEFORE Halloween is really shady. I am very disatisfied and will not use your company again."
		Date: 10/22/09
		"I never received my item, because it was out of stock. This was a Halloween costume that I ordered three weeks before Halloween, but it took them two weeks to finally notify me that it would not be available, and only because I sent an inquiry to them."
		Date: 10/22/09
		"ORDERED A COSTUME ON 10/5. CALLED TO CHECK STATUS ON 10/19 AND WAS TOLD THE COSTUME WAS BACK ORDERED. WHEN ASKED WHY I WASN'T NOTIFIED, WAS TOLD THEY WERE WAITING TO SEE IF MORE CAME IN. NOW, THE COSTUME I PROMISED MY KID ISN'T AVAILABLE ANYWHERE...."
		Date: 10/20/09
		"Today is October 19,2009, and I have not yet received this order! I have not received any communication from the store as to why there has been a delay."
		Date: 10/19/09
		"I will never order from again will make sure anyone I know also does not order. Order costume for 3 yr old on 1/11/09 on 10/16/09 found out they were out of stock which I would never have found out if I did not call them as they were obviously not going t"
		Date: 10/16/09
		"My item was in great condition, it arrived earlier then expected and the packaging was neat and nicely wrapped. I would buy from fantasy toyland and shop.com again!"
		Date: 10/10/09
		"The costume is absolutely adorable. It looks different than the picture on the packaging, but it's even better. Now I just hope my little guy will actually wear it. :)"
		Date: 10/9/09
		"terrible! two 1/2 weeks no product. two emails with no reply. i will now be disputing the charge! thanks!"
		Date: 10/6/09
		"nice item, just as described. fast shipping too. Thanks"
		Date: 10/5/09
		"Great costume!!"
		Date: 9/24/09
		"yes, yes, yes and yes!"
		Date: 9/23/09
		"Piece missing in package. Company said it would send the missing piece separately. Still waiting. Costume looks slightly different than picture as well. Not enough of a difference for me to send it back, but wouldn't have bought it."
		Date: 9/21/09
		"Very easy to order from this company. Item arrived timely. Would order again from this company if the occasion arises."
		Date: 8/17/09
		"I was told 13 days! after placing my order that I would need to pay $9.95 shipping (was free when I ordered). I went elsewhere and paid expedited shipping to get the item in time for a b-day."
		Date: 8/6/09
		"."
		Date: 7/23/09
		"Item was as promised and delivered on time. would buy if found something I needed."
		Date: 6/3/09
		"I was satisfied with the product and its timely receipt of the order, packaging an I would buy from them again."
		Date: 6/1/09
		"I still have not received the swing, nor have I heard any status on the swing. I was actually just about to check into why I hadn't heard anything when I saw this feedback email. Sadly ironic."
		Date: 5/22/09
		"I bought this for a b-day present and waited 3 WEEKS before I called and asked why it was not arriving. The product had been backordered and they had cancelled my order and never told me. I will not make any purchases from here again!!."
		Date: 5/11/09
		"I was most excited to see that my package arrived the day after I placed my order, and that was with ground shipping. Thank you so much. For that reason alone I will be a returning customer."
		Date: 3/5/09
		"wow fast shipping. thank you"
		Date: 3/2/09
		"I received my order in only 2-3 days much faster than I anticipated. It was in excellent condition exactly as promised"
		Date: 2/8/09
		"still waiting for delivery"
		Date: 2/5/09
		"perfect"
		Date: 2/2/09
		"Arrived quickly and very pleased with experience."
		Date: 1/4/09

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