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Frontgate Feedback & Ratings

Average Customer Rating for Frontgate:

		"Unique and high quality products, especially for gifts. Prices can be a little high but almost always worth the premium. Love their catalogs!"
		Date: 1/11/10
		"Shopping at Frontgate was a wonderful experience. I needed a hammock for my backyard and I found WAY MORE than that to help make my yard a real oasis. Thank you Frontgate!"
		Date: 7/21/09
		"Good communication, item arrived prompltly."
		Date: 11/5/08
		"I received an email stating that delivery would be delayed indefinitely and asking if I wanted to cancel the order. However, the very next day, the product shipped! Seems like internal communication could be better. The product arrived promptly."
		Date: 9/19/08
		"I ordered this item as they are no longer available in retail stores. The radio does not work- even with new longer life titanium batteries. All other aspects of the process was exceptional -time, packaging, customer support, etc."
		Date: 8/29/08
		"excellent experience."
		Date: 6/3/08
		"The picture of the item is not the same item I received but I am satisfied with what I have."
		Date: 4/1/08
		"The service was excellent quality and efficient."
		Date: 2/21/08
		"Great service and it is easy and fast."
		Date: 2/4/08
		"I actually had to return the package. Customer Service was very helpful with instructions about how to return the scale. Yes, I would order from this catalog again."
		Date: 2/4/08
		"Top class service with top-of-the-line products ordered from the premier web site on the internet! A 5 Star rating to all involved"
		Date: 2/3/08
		"Top notch gifts and items. My daughter loves the Aerogarden we got through Frontgate for Christmas. Arrived very fast."
		Date: 1/13/08
		"I purchased a Bose headset for my husband. He is very happy with the purchase. It arrived in a timely manner, all staff members were very helpful when we called. Great service!!!"
		Date: 1/10/08
		"I ORDERED MY ITEM ON 12/26/07 AND I,M STILL WAITING FOR THE ORDER TO BE PROCESSED.I'VE CONTACTED CUSTOMER SERVICE TWICE AND I'M STILL WAITING."
		Date: 1/7/08
		"excellent service. received order in 3 days. Product was packaged well."
		Date: 1/2/08
		"the quality and packaging were both appropriate. I understood fully what I would be receiving and the offers of differing seed pods helped to influence my purchase of the aerogrow system because I knew what else I can grow with it."
		Date: 1/2/08
		"Love the product. Arrived on time. Didn't come with a manual, I called, Frontgate emailed it to me. Great customer service!"
		Date: 1/1/08
		"The product had accurate discription. We received it in record time and in good condition for Christmas. I would definitely purchase from Frontgate again."
		Date: 12/31/07
		"Great quality!"
		Date: 12/25/07
		"Easy to shop on site and find what I was looking for. Arrived in a timely fashion."
		Date: 12/22/07
		"top notch. Definitely a vendor worth buying from again."
		Date: 12/19/07
		"I still have not received the order despite being notified last week that they had shipped."
		Date: 12/17/07
		"Everything came as promised. Easy, quick, and expectations met."
		Date: 12/16/07
		"Everything was great. Received shipments before the promised date. Everything is professional, top notch and high level of customer service."
		Date: 12/16/07
		"I had to return 3 of the 4 charging stations. The velvety top was marred from packaging and I could only brush out the irregular lines from 1 of them. Since they were to be Christmas gifts, I was back to "square one" for those recipients."
		Date: 12/15/07
		"Received the item I ordered very fast! I purchased it as a Christmas gift. I have already ordered again from this catalog and will plan more in the future."
		Date: 12/13/07
		"My experience with Frontgate has been good but I still have not received my product."
		Date: 12/4/07
		"I received my order almost at the speed of light! There was a problem with the description in the catalog; however, their customer service was rapid and fair. I would recommend Frontgate to one and all."
		Date: 12/2/07
		"Item was of high quality and represented by the photo. Good pack, quick delivery."
		Date: 11/12/07
		"Product is as advertised. The item was shipped VERY quickly! It was packed carefully so nothing was broken - even the large glass pieces. I highly recomment shop.com and Frontgate!"
		Date: 10/20/07
		"I have had excellent service from Frontgate."
		Date: 10/19/07

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